Select one of the options below to learn more about our where you can get help.
Crisis Lines +
Phone: 13 11 14 - www.lifeline.org.au
National service 24 hours, 7 days. Crisis Support, Suicide Prevention & Crisis Support Lifeline offers a counselling service that respects everyone’s right to be heard, understood and cared for.
Phone: (08) 9223 1111 or Freecall STD: 1800 199 008
Crisis Care is a free telephone information and counselling service for people in crisis needing urgent help. 24 hours a day, seven days a week.
Telephone Crisis Care when:
- you need someone to help sort out a serious problem
- you are concerned about the wellbeing of a child
- you are escaping domestic violence and need help
- arguments are causing unhappiness and problems in your family
- you are alone or afraid and urgently need to talk to someone
- you are homeless you need counselling, information or other support
Mental Health Emergency Response Line
Phone: 1300 555 788 Rural: 1800 676 822
This 24 hour-7 days a week triage service consists of professionals who can come to a person's home for emergency assessment. They can also provide advice about what to do in a crisis for health clients and their carers.
Crisis Line: (08) 9442 5777or Bereaved by Suicide Line: 1300 467 354
Care Line: 1300 36 36 72 - for general counselling
Perth 24 hours, 7 days. For crisis counselling & suicide prevention.
Phone: (08) 9381 5555 Youthline Perth: (08) 9388 2500 or Countryline Regional WA Freecall: 1800 198 313 Samaritans TTY WA: (08) 9382 8822 www.thesamaritans.org.au
The Samaritans provide 24 hour telephone access to suicidal and despairing people in Western Australia. Call if you are going through a crisis, worried about something, feel upset or confused, or you just want to talk to someone. 24 hours a day, seven days a week.
National Domestic Violence and Sexual Assault Helpline
Phone: 1800 737 732 - www.fahcsia.gov.au/sa/women/progserv/violence/help/Pages/default.aspx
National 24 hours, 7 days. is for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault. 1800 RESPECT is free, confidential, professionally qualified, specialist counsellors will provide counselling, information, advice and referrals to relevant local services.
Suicide Call Back Service
Phone: 1300 659 467 - www.suicidecallbackservice.org.au
National 24 hours, 7 days. Provides crisis counseling to people at risk of suicide, carers for someone who is suicidal and those bereaved by suicide, 24 hours per day 7 days a week across Australia. People who are not linked in with current professional support can also access up to six sessions of ongoing counseling with the same counselor at times scheduled to suit you. Professional counselors, with specialist skills in working with suicide-related issues, will assist you in working through difficult emotions. The service provides support for people aged 18 and over, although parents of youth at risk are encouraged to call for support.
Translating and Interpreting Service
Phone: 13 14 50
Children & Youth +
Kids Help Line
Phone: 1800 55 1800 - www.kidshelpline.com.au
A 24-hour anonymous and confidential telephone and online counseling services for your people aged 5-25years.
Phone: (08) 6266 4333 - www.youthfocus.com.au
Youth Focus is a unique independent not for profit organisation that supports vulnerable young people in Western Australia by offering a range of mental health services. We operate with a team of highly trained and skilled psychologists, social workers and occupational therapists to provide a range of early intervention and prevention services free of charge, aimed at supporting young people and their families to overcome the issues associated with suicide, depression and self harm.
Phone: 1800 650 890 or chat online - www.eheadspace.org.au
headspace is a National Youth Mental Health Foundation which offers support to those going through a tough time. They have centres across WA including Midland, Osborne Park, Fremantle, Joondalup, Rockingham, Bunbury, Albany, Broome and Kalgoorlie. These centres offer free support for those aged between 12 and 25 through access to a Counsellor, Carer Support Worker, Alcohol and Other Drug Nurse and bulk-billed Psychologist services. They also offer online counselling through their eheadspace program, you can chat online 24/7 to a qualified youth mental health professional.
Freecall: 1800 811 747 – www.arafmi.asn.au
Arafmi WA offers support to those who are going through an episode of mental illness or are caring for someone with a mental illness. Arafmi offer access to free counselling, over the phone or in person with a qualified Youth Support Worker or Peer Support Worker with lived experience. Arafmi also offers free respite for those taking care of someone with a mental illness, including Youth Camps during the school holidays, Pamper Days, Men's Carer Social Days and access to Respite Houses. Arafmi also offer mutual support groups, Indigenous support, workshops for schools, advocacy, information, referrals and much more.
ReachOut.com is Australia’s leading online mental health service for young people, providing practical support to help them get through everything from everyday issues to tough times. ReachOut work alongside young people to deliver online tools that reduce youth suicide. Available anywhere anytime, the website receives about 1.85 million visits every year. They provide online chat support as well as information, apps to download and forums to join.
LGBTI Support +
Phone: 1800 184 527 5:30pm-10:30pm
QLife is Australia’s first nationally-oriented counselling and referral service for LGBTI people. The service provides nation-wide, early intervention, peer-supported telephone and web-based support to diverse people of all ages experiencing poor mental health, psychological distress, social isolation, discrimination, experiences of being misgendered and/or other risk factors that impact on their health and wellbeing.
QLife counselling services is available 7 days a week, 365 days a year between the hours of 3pm-12am Australia-wide. Phone counselling and web chat services is provided by volunteers engaged in their home-state centres, with national support provided by a team of professionals. Mental health and referral information is available via the web 24 hours a day, 7 days a week.
Help with Relationships +
Phone: 1300 364 277 - www.relationships.org.au
Relationships Australia is a leading provider of relationship support services for individuals, families and communities. We are a community-based, not-for-profit Australian organisation with no religious affiliations. Our services are for all members of the community, regardless of religious belief, age, gender, sexual orientation, lifestyle choice, cultural background or economic circumstances.
Phone: (08) 6188 7670 - www.fifofamilies.com.au
FIFO Families is a social and support network for FIFO families and partners.
Phone: 1300 78 99 78 - www.menslineaus.org.au
MensLine Australia is a telephone support, information and referral service, helping men to deal with relationship problems in a practical and effective way.
Referrals and Support +
Phone: 133 224 636 - www.beyondblue.org.au
This info line provides callers with access to information and referral to relevant services for depression and anxiety related matters. beyondblue: the national depression initiative is an independent, not-for-profit organisation working to increase awareness and understanding of depression, anxiety and related substance-use disorders throughout Australia and reduce the associated stigma.
You will find resources to locate help and healthcare professionals as well as information about causes, symptoms and various treatment options in managing depression.
ConnectGroups - Support Groups Association WA (previously Western Institute of Self Help (WISH) Inc) is a unique not-for-profit, community-based organisation that provides support and assistance for individuals and support groups with start-up, ongoing development, advocacy and networking. Please see for more information.
Phone: 1800 558 268 - www.grow.net.au
GROW is a national organisation that provides a peer supported program for growth and personal development to people with a mental illness and those people experiencing difficulty in coping with life’s challenges. The program is designed for people to take back control of their lives, overcome obstacles and start living a life full of meaning, hope and optimism. GROW is free to join and you don’t need a referral or diagnosis.
From the Heart WA
Phone: (08) 9340 1688 - www.fromtheheartwa.org.au
From the Heart WA (formerly PNDSA) is a volunteer run consumer organisation providing support, understanding and information to women, partners and families who are affected by stress and depression related to pregnancy, childbirth, and the addition of a new child to the family.
RUAH Community Services
Getting By Getting Ahead: a guide to concessions and other ways of keeping costs down:
Mental Health Emergency Help Lines +
For a distressed caller needing Mental Health Support services for themselves or a loved one.
Veterans and Veterans’ Families Counselling Service (VVCS)
Phone: 1800 011 046 - www.dva.gov.au/health_and_wellbeing/health_programs/vvcs/Pages/index.aspx
National 24 hours. The VVCS – Veterans and Veterans Families Counseling Service provides counseling and group programs to Australian veterans, peacekeepers and their families. It is a specialised, free and confidential Australia-wide service. VVCS staff are qualified psychologists or social workers with experience in working with veterans, peacekeepers and their families. They can provide a wide range of treatments and programs for war and service-related mental health conditions including post-traumatic stress disorder (PTSD).
Metro: (08) 6279 1200 Free call STD: 1800 654 432 - www.communities.wa.gov.au/childrenandfamilies/parentingwa/Pages/ParentingWALine.aspx
The Parenting WA Line is a telephone information and support service on parenting that is available 24 hours a day, seven days a week.
Gay and Lesbian Telephone Counselling Service
Phone: (08) 9420 7201 - www.glcs.org.au
Mon-Fri 7.00pm to 10.00pm. Provides essential services to the gay, lesbian, bisexual and transgender communities, including our peer counselling phone line and social support groups. We also offer a number of training options for the general community, ranging from one-hour personal perspectives talks to half- and full-day workplace training in diverse sexuality and gender. We also have a successful history of running funded projects, often in partnership with other community groups.
Post and Antenatal Depression Association Inc
Phone: 1300 726 306
Monday to Friday, 9am - 7pm (AEST)
PANDA's National Perinatal Depression Helpline, funded by the Australian and Victorian Governments, provides vital support, information, referral and counselling to thousands of Australian parents and their families. Callers do not need to have a diagnosis of antenatal or postnatal depression to make contact with the Helpline, PANDA is keen to support any new parent struggling during pregnancy or after the birth of their baby, as well as their partner, family and friends.
A balanced diet is important for staying mentally healthy. The food we eat can affect our mood, energy levels and brain functioning.
For more information on a balanced diet visit:
Advice on healthy eating, a balanced diet and recipes.
Nutritional advice on increasing fresh fruit and vegetable intake, recipes, and tips for increasing exercise.
Ausralian Government Department of Health and Aging
Information about the Australian Dietary Guidelines and the Australian Guide to Healthy Eating.
The amount and quality of our sleep significantly affect our mental health. On average, an adult needs between 7-8 hours sleep a night, while adolescents require slightly more. If you constantly feel tired throughout the day, you may need to consult a sleep clinic.
Australian Sleep Association
Information on sleep and a sleep service directory.
Alcohol & Illicit Drugs +
Alcohol can have a negative effect on our mental and physical health. High levels of alcohol consumption affect our mood and impact on our social and work life. Cutting down on alcohol consumption has both immediate and long term benefits.
Recommended daily alcohol allowance
• No more than 2 standard drinks a day to minimise your risk of harm.
• At least 2 alcohol free days a week, or more if possible.
For more information visit:
National Health and Medical Research Council
Illicit drugs can bring on depression, anxiety and psychosis, worsen mental health symptoms and inhibit recovery. The use of illicit substances doubles the risk of serious mental health problems.
For more information:
National Drugs Campaign
Information on drugs and how to get help and services in your area.
National Cannabis Prevention and Information Centre
Information on Cannabis.
Phone: 1800 30 40 50
A confidential, non-judgemental 24/7 helpline for anybody seeking assistance with alcohol or other drug use.
Phone: (08) 9442 5000
Country toll free (landlines): 1800 198 024
A confidential, non-judgemental, 24/7 helpline for families and carers seeking help for alcohol or other drug use.
Phone: (08) 9442 5050
Country toll-free (landlines): 1800 653 203
Coping strategies and positive psychology +
Psychologists provide a wide range of coping strategies to help people deal with negative thoughts and behaviours that affect our mental health and wellbeing.
To find a psychologist visit the Australian Psychological Society website: www.psychology.org.au/findapsychologist or speak to your GP who will be able to put you in contact with an appropriate psychologist
Positive psychology is a relatively new branch of psychology that emphases how people stay well – rather than why people get unwell.
Visit this positive psychology website: www.authentichappiness.sas.upenn.edu