Where to get help

Lifeline

Phone: 13 11 14 - lifeline.org.au

National service 24 x 7 Crisis Support, Suicide Prevention & Crisis Support Lifeline offering a counselling service that respects everyone’s right to be heard, understood and cared for.

Crisis Care

Freecall: 1800 199 008

Phone: (08) 9223 1111

Please use the online registration form to contact Crisis Care outside of operating hours.

24 x 7 telephone service providing information, advice, support and intervention for people in crises and needing urgent help. Types of crises addressed by the service include child protection concerns, family and domestic violence, suicidal ideation and homelessness. Crisis Care Unit assists callers experiencing homelessness by providing information and advice. In exceptional and unforeseen circumstances, support is provided for callers to access short-term crisis accommodation.

Mental Health Emergency Response Line

Phone: 1300 555 788

Rural: 1800 676 822

This 24 x 7 triage service consists of professionals who can come to a person's home for emergency assessment. They can also provide advice about what to do in a crisis for health clients and their carers.

Mental Health Online

mentalhealthonline.org.au

Mental Health Online provides comprehensive and effective online services and programs free of charge.  If you’re experiencing mental distress, their services can help you understand and address your needs through self-assessment, self-help and, if you choose, online professional support.

Samaritans

24/7 Anonymous Crisis Support Line: 135 247 

Youth Helpline WA: 1800 198 313

Help Email (for Help & Support): support@thesamaritans.org.au

The Samaritans provide 24 x 7  telephone access to suicidal and despairing people in Western Australia. Call if you are going through a crisis, worried about something, feel upset or confused, or you just want to talk to someone. 

Rurallink

Phone: 1800 552 002

Hours: 4.30pm – 8:30am Monday to Friday and 24 hours Saturday, Sunday and public holidays. During business hours you will be connected to your local community mental health clinic.

Rurallink is a specialist after hours mental health telephone service for people in rural communities of Western Australia. Rurallink gives easy telephone access to experienced community mental health staff, with a focus on supporting people with mental health issues. It is a confidential service that meets the needs of the community and delivering continuous care and support where needed. The service provides a single point of contact providing information, advice, assessment, and where required, referrals to other mental health services. 

National Domestic Violence and Sexual Assault Helpline

Phone: 1800 737 732 (1800 RESPECT) - 1800respect.org.au

Call 000 if you are in danger

24 x 7 confidential information, counselling and support service for people impacted by sexual assault, domestic or family violence and abuse.

Suicide Call Back Service

Phone: 1300 659 467 - suicidecallbackservice.org.au

Click here to access Online Counselling

24 x 7 Suicide Call Back Service is a nationwide service that provides professional telephone and online counselling to people who are affected by suicide.

Open Arms

Phone: 1800 011 046 - openarms.gov.au

24 x 7 crisis support for current and ex-serving ADF personnel and their families. Open Arms provides free and confidential counselling to anyone who has served at least one day in the ADF, and the veteran community.

Kids Help Line

Phone: 1800 55 1800 - kidshelpline.com.au

A 24 x 7 anonymous and confidential telephone and online counseling services for your people aged 5-25 years.

Youth Focus

Phone: (08) 6266 4333 - youthfocus.com.au

If you’re aged 12 to 25 and are feeling sad, lonely or depressed, and have been for a period of time, face-to-face counselling via Youth Focue is free of charge, confidential, doesn’t require a formal referral and is available from five offices between Albany and Geraldton. Youth Focus operate with a team of highly trained and skilled psychologists, social workers and occupational therapists to provide a range of early intervention and prevention services free of charge, aimed at supporting young people and their families to overcome the issues associated with suicide, depression and self harm.

headspace

Phone: 1800 650 890 or chat online - eheadspace.org.au

Hours: 9am - 1am (Melbourne time) 7 days a week for a 1-on-1 chat. It’s a confidential, free and safe space to talk about what’s going on. (What time is it in Melbourne?)

eheadspace provides free online and telephone support and counselling to young people 12 - 25 and their families and friends. If you’re based in Australia and going through a tough time, eheadspace can help. You can talk 1-on-1 with an eheadspace clinician via an online chat, email or over the phone. You can also join group chats which cover a variety of helpful topics and are a great way to learn from other people’s experiences.

ReachOut

au.reachout.com

ReachOut.com is Australia’s leading online mental health service for young people, providing practical support to help them get through everything from everyday issues to tough times. ReachOut work alongside young people to deliver online tools that reduce youth suicide. Available anywhere anytime, the website receives about 1.85 million visits every year. They provide online chat support as well as information, apps to download and forums to join.

Youth BeyondBlue

Phone: 1300 22 4636 (24 x 7) - youthbeyondblue.com

Chat online (3pm-12am AEST)

Everyone has good days and bad days. Then there are those days when something isn't quite right, or things just seem too much. Whatever it may be, sharing the load with someone else can really help. So no matter who you are, or how you're feeling, you can talk it through with Youth BeyondBlue. All calls and chats are one-on-one with a trained mental health professional, and completely confidential. Although they may ask for your first name and some general details, you can let them know if you’d like to remain anonymous.

Children of Parents with a Mental Illness

copmi.net.au/kids-young-people

A story-based online resource with information and tips for young people who have a family member with mental illness.

QLife

Phone: 1800 184 527 - qlife.org.au

Hours: Phone and webchat are open from 3pm – midnight every day.

QLife provides anonymous and free LGBTI peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.

The Freedom Centre

Phone: (08) 9228 0354 - freedom.org.au

The Freedom Centre provides safe social spaces, peer support, information and referral for young gay, lesbian, bisexual, trans, intersex, queer and questioning young people under age 26 in Perth. They host drop in spaces which are safe spaces to hang out, have fun, meet other young people who are Lesbian, Gay, Bisexual, Trans, Intersex, Queer, Questioning (and otherwise diverse in their sexuality and/or gender) and get peer-support and any information you may need.

PFLAG

Phone: 0404 594 699 - pflagwa.org.au 

PFLAG stands for Parents, Families and Friends of Lesbians and Gays. PFLAG Perth is a volunteer run, non-profit organisation in Western Australia, providing a support system for families and friends of people who are lesbian, gay, bisexual, transgender or intersex (LGBTI), along with education and advocacy in the community. They offer peer support through their phone line and support group meetings held every second month in West Perth. Meetings provide a confidential and warm environment where people can share concerns and receive comfort and reassurance.

TransFolk of WA

transfolkofwa.org

TransFolk of WA is a support service for all transgender people and their loved ones in Western Australia. The organisation provides accessible safe spaces where members can expect dynamic peer support. TransFolk WA is run by a team of dedicated volunteers. Whilst we stride to respond to all requests ASAP, please note that due to volunteer capacity this is not always possible. 

Relationships Australia

Phone: 1300 364 277 - relationships.org.au

Relationships Australia is a leading provider of relationship support services for individuals, families and communities. They are a community-based, not-for-profit Australian organisation with no religious affiliations. Services are for all members of the community, regardless of religious belief, age, gender, sexual orientation, lifestyle choice, cultural background or economic circumstances. They offer services around the country that includes counsellingfamily dispute resolution (mediation) and a range of family and community support and education programs.

FIFO Families

fifofamilies.com.au

FIFO Families has earned a strong reputation as the go to support network for working away families right across not only Australia, but overseas too. FIFO Families is a social and support network for FIFO families and partners. They aim to lift the stressful and many times painful burden of a loved one being a part from you by offering many services and outlets to help manage that challenging lifestyle. FIFO Families have many groups located in cities right across Australia in every State.

HelpingMinds

Phone: (08) 9427 7100 or Freecall: 1800 811 747 – helpingminds.org.au

HelpingMinds supports children, young people, adults and families that are affected by mental illness across the whole of WA. They have a professional and compassionate team of staff and dedicated volunteers who provide quality, confidential support and services to children, youth, adults and families who are caring for someone with a mental illness or individuals who affected by a mental illness. The majority of their services are free of charge and focus on: advocacy, understanding the mental health system, education, counselling and support, school holiday programs and respite.

Mens Line

Phone: 1300 78 99 78 - menslineaus.org.au

MensLine Australia is a 24 x 7 national telephone and online support, information and referral service for men with family and relationship concerns. The service is available from anywhere in Australia and is staffed by professional counsellors, experienced in men’s issues.

Mates in Construction

Helpline: 1300 642 111 - matesinconstruction.org.au

The MATES in Construction program is based on the simple idea that “suicide is everyone’s business” and that if the building and construction industry in Australia is to improve the mental health and wellbeing of workers and to reduce suicide then it cannot be left to the mental health professionals, but rather everyone in the industry must play their part. They are independent of employers and unions and never work directly for a particular employer, but for the construction industry generally. Programs are delivered across the industry regardless of employer and / or union affiliation. You can find them in Queensland, New South Wales, South Australia and Western Australia.  

The Fathering Project

thefatheringproject.org

The impact of a good dad will benefit the well being of his kids today and tomorrow. The Fathering Project works with fathers and father figures to becoming better dads in order to provide their kids with a better environment to development.

Ngala Parenting Line 0-18 Years

Phone: (08) 9368 9368 or  1800 111 546

Hours: Open 7 days a week, 8am - 8pm

Ngala assists parents, carers and families through the ups and downs of raising children. Support starts before pregnancy and continues through the school years, right up to young adulthood. 

Post and Antenatal Depression Association Inc

PANDA National Helpline1300 726 306 - panda.org.au

Hours: Mon to Fri, 9am - 7.30pm AEST/AEDT

Perinatal Anxiety & Depression Australia supports women, men and families across Australia affected by anxiety and depression during pregnancy and in the first year of parenthood. PANDA operates Australia’s only National Helpline for individuals and their families to recover from perinatal anxiety and depression, a serious illness that affects up to one in five expecting or new mum's and one in ten expecting or new dads.

MumSpace

mumspace.com.au

MumSpace is designed to connect you quickly with the level of support you need, from advice and support in the transition to parenthood, to effective online treatment programs for perinatal depression and anxiety. The resources on MumSpace will help you ‘step-up’ to whichever level of support suits you best. MumSpace is also a resource for your healthcare professional.

Pregnancy, Birth and Baby

Helpline: 1800 882 436 - pregnancybirthbaby.org.au

Supporting parents on the journey from pregnancy to preschool. Speak to a maternal child health nurse for personal advice and guidance and discover all about pregnancy, birth, being a parent and raising a child.

ReachOut

au.reachout.com

Helping parents support their teenagers through everyday issues and tough times. ReachOut is Australia’s leading online mental health service for young people, providing practical support to help them get through everything from everyday issues to tough times. ReachOut provides different types of support, depending on what you and your teenager need and want.

RUAH Community Services

Phone: 13 78 24 - ruah.org.au

Ruah believe that your needs, strengths and recovery preferences are at the centre of everything they do. Ruah walk alongside you, your family and carers to achieve your goals and improve your quality of life. Ruah can accept self-referrals for Family and Domestic Violence and Homelessness services. If you are referring yourself or friends and family to Ruah, all you need to do is call 13 RUAH (13 7824) or email connecting@ruah.org.au

Wungening Aboriginal Corporation

Phone: (08) 9221 1411 - wungening.com.au

Wungening Aboriginal Corporation is an Aboriginal Community Controlled Organisation which provides culturally secure, confidential and free of charge alcohol and drug services to Aboriginal people in the Perth metropolitan area.

Aboriginal Family Respite Service

Phone: (08) 9206 6200

Email: afr@unitingcarewest.org.au

Aboriginal Family Respite Service provides support to Aboriginal families who care for a family member with a mental illness by facilitating monthly respite days for the whole family. These days have a pampering, education and support focus. Referrals are open to Aboriginal families who reside in the northern suburbs and the respite days are delivered from the UnitingCare West Merriwa Service Centre.

Alcohol and Drug Support Line

Phone: (08) 9442 5000 / Country 1800 198 024

The Alcohol and Drug Support Line is a 24 x 7 confidential, non-judgemental telephone counselling, information and referral service for anyone seeking help for their own or another person’s alcohol or drug use. Contact with the Alcohol and Drug Support Line is one-to-one with a professional counsellor and is confidential.

Holyoake

holyoake.org.au

Holyoake offer life-changing counselling and support services to help people who are affected by alcohol and/or other drugs directly or indirectly. They have offices across WA who offer counselling, support services and programs, and outreach services including Midland, Victoria Park, Northam, Merredin, Narrogin. Refer to this page for further details and contact information.

Al-Anon Family Groups Australia

Phone: 1300 ALANON (1300 252 666)

al-anon.org.au

Alcoholism, alcohol abuse, or problem drinking affects thousands of families in Australia and worldwide. We help families and friends of alcoholics recover from the effects of living with someone whose drinking is a problem. Contact your nearest Al-Anon office or the Australian General Service Office for meeting details and other information.

Alateen

Alateen is Al-Anon's recovery program for young people. Alateen groups are sponsored by Al-Anon members. Alateen provides support for teenagers affected by the problem drinking of a parent or other family member.

Alcoholics Anonymous

Phone: 1300 222 222 - aa.org.au

This number will connect you with your local AA office or phone service. An international fellowship of men and women who have had a drinking problem.

Narcotics Anonymous (NA)

Phone: 1300 652 820 - na.org.au/multi

NA is a fellowship of men and women who meet regularly to support each other. Online meetings are also available.

National Cannabis Prevention and Information Centre

Phone: 1800 30 40 50

cannabissupport.com.au


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