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Urgent mental health assistance

Mental Health Emergency Response Line

Phone (metro): 1300 555 788
Phone (peel): 1800 676 822
Hours: 24 hours a day, 7 days a week

This 24-hour triage service consists of professionals who can come to a person’s home for emergency assessment in the Perth metropolitan area. They can also provide advice about what to do in a crisis for health clients and their carers. Click for more information


Phone: 1800 552 002
Hours: 4.30pm to 8:30am Monday to Friday; 24 hours on Saturday, Sunday and public holidays. During business hours you will be connected to your local community mental health clinic.

A specialist after hours mental health telephone service for people in rural communities of Western Australia. Rurallink gives easy telephone access to experienced community mental health staff, with a focus on supporting people with mental health issues. It is a confidential service providing a single point of contact providing information, advice, assessment, and where required, referrals to other mental health services. Click for more information.

Crisis lines


Phone: 13 11 14
Live chat:
Text: 0477 13 11 14
Hours: 24 hours a day, 7 days a week

Lifeline is 24-hour telephone and online supports line providing counselling services for anyone experiencing personal crisis.

Suicide Call Back Service

Phone: 1300 659 467 (24 hours/7 days)
Hours: 24 hours a day, 7 days a week

Suicide Call Back Service is a nationwide service providing 24/7 telephone and online counselling to people affected by suicide.


Phone: 135 247
Hours: 8am to 8pm (AWST)

Samaritans WA are available to speak with you during our operating hours of 8am-8pm (AWST). Available to provide support on the following topics, and offer referrals for other agencies and support services if needed:

  • Relationship or family problems
  • Loss and bereavement
  • Financial worries or job-related anxiety
  • School, college or study-related stress
  • Illness – your own or someone you care for
  • Addiction or substance abuse
  • Thoughts of suicide
Open Arms

Phone: 1800 011 046
Hours: 24 hours a day, 7 days a week

24/7 crisis support for current and ex-serving Australian Defence Force personnel and their families. Open Arms provides free and confidential counselling to anyone who has served at least one day in the ADF, and the veteran community.

Support helplines


Phone: 1300 22 4636 (24 hours a day, 7 days a week)
Online chat: 1pm to midnight AEST

All calls and chats are one-on-one with a trained mental health professional, and completely confidential. Click for more information.

Here For You

Phone: 1800here4u (1800 437 348)
Hours: 7am to 10pm, 7 days a week

Statewide confidential, non-judgemental, telephone service for anyone concerned about their own or another person’s alcohol and other drug use and/or mental health issues.

Qualified counsellors or professional peer practitioners based in Western Australia. Peer practitioners have a lived experience of alcohol and other drug use and/or mental health issues and recovery, and are trained to use their experiences to support individuals living with similar issues.

Other services

Crisis Care

Phone: 1800 199 008 (freecall)

Crisis Care provides Western Australia’s after-hours response to reported concerns for a child’s safety and wellbeing and information and referrals for people experiencing crisis. Contact Crisis Care if you are concerned about the wellbeing of a child, are escaping domestic violence and need help or are experiencing homelessness. Click for more information.

Mental Health Online

Mental Health Online provides comprehensive and effective online services and programs free of charge. If you’re experiencing mental distress, their services can help you understand and address your needs through self-assessment, self-help and, if you choose, online professional support.