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Support helplines

Ngala Parenting Line (for parents with children up to 18 years of age)

Phone (metro): (08) 9368 9368
Phone (regional): 1800 111 546 (freecall on mobiles). Please call 9368 9368 and request a call back from the Parenting Line if number can’t be reached by your mobile.
Online enquiries to request a call from the Ngala Parenting Line:
Hours: 8am to 8pm, 7 days a week

Ngala assists parents, carers and families through the ups and downs of raising children. Ngala’s services have been developed to provide support for all parents and carers with children from conception to adulthood. Click for more information.

PANDA – Perinatal Depression Association Inc

Phone: 1300 726 306
Hours: 9am to 7.30pm (AEST/AEDT), Monday to Friday

Perinatal means from conception up to 24 months post delivery. PANDA has information, articles and stories to help manage family’s mental health and wellbeing during pregnancy.

Pregnancy, Birth and Baby

Phone: 1800 882 436 (Calls from landlines are free, mobile charges may apply)
Video call with a maternal child health nurse: 7am to midnight (AET), 7 days a week (including public holidays).

Supporting parents on the journey from pregnancy to preschool. Speak to a maternal child health nurse for personal advice and guidance and discover all about pregnancy, birth, being a parent and raising a child.

Other services


Offers different types of support for parents with teenagers. Self-help content, community forums and one-on-one support is available.

The Fathering Project

The Fathering Project works with fathers and father figures to becoming better dads in order to provide their kids with a better environment to development.